Customer service was excellent. Prices and charges were fair, and delivery and product quality were terrific. A phone confirmation phone call was made when we placed our order and a handy text was received when items were delivered to our resort, ahead of our arrival, in this case. Heavy items were in double paper bags- handy for the end of our trip when we wanted to reuse the bags to save items for a swim later in the day after we checked out of our resort. And concierge was able to view our name right on those bags when storing them in the fridge. Chips, muffins and other items tasted fresh and were in good condition. Brands for toiletries ordered were as anticipated. Store brand gallon iced tea was a favorite on our last trip, and so we ordered it again for this trip. We finished our 36 water bottles between the 6 of us, making the cost savings of that alone worth our order. We will be using this service again to save the money of renting a car, and in cases where we do not pay for checked luggage. Keep up the good work.
Great grocery service! My husband and I & our 3 month old son stayed at a Walt disney world Resort hotel for 10 days. We decided to order groceries for our stay so we weren't eating out every day and spending tons of money on food. We saved lots of money ordering groceries through garden grocer. They are a very friendly service and easy to work with. One of our bags of groceries got lost in the drop off at our resort so we contacted them and they stated they had been delivered but since they had been miss placed they would re-deliver those items at no cost to us. I would recommend this service to anyone staying at walt disney world and we will use it again the next time we go!
I was very pleased with the selection, the delivery flexibility and the follow service to ensure everything had arrived as ordered. I was a little nervous about the quality of the fresh goods but that wasn't necessary. It was as though I picked them myself. I will definitely use this service again.