We were given a mistaken item. When I called, it was immediately rectified. Also, they are very customer service oriented; you will receive an email when your items are delivered and a phone call to make sure you received your items and your order is correct. We are very pleased with Garden Grocer and will definitely use again and recommend.
Our grocery arrived at the resort about 30 minutes before we did. The service was excellent and bell services brought our groceries up with the rest of our bags.
I couldn't ask for better service. From ordering to confirming to delivering, Garden Grocer was a perfect experience!