Easy to order. One item was missing so I emailed and it was quickly delivered to us. Our adult kids (25, 22, 21) loved hat I allowed them to order drinks (beer, wine, hard cider) and snacks for our family vacation. It's a wonderful service.
I found the service to be amazing, the groceries were delivered when scheduled to be and the hotel staff even took everything to our room and put it all away !! It was amazing to arrive to a fully stocked room,,,, and a cold drink ,,,,
we have used twice for our Disney vacations and both times it has worked great.