My order was delivered on time and it was in my room when we arrived at the hotel. I was so happy to hear that delivery service was available to my Disney hotel.
Our items were waiting when we arrived. We were missing a case of water but they fixed the problem in a timely manner and delivered it.
We got everything we ordered. It was waiting for us when we arrived at the bell service. Just the case of water alone saved us a great part of the cost. We started out everyday carrying a bottle each on our way to Disney World. And always with a couple of snacks with us. Then we could take our time choosing where to eat and not be starving!