The service was excellent. Staff responded promptly to emails. The order arrived at our hotel on time as promised.
We had a large order for our family trip to Disney World. Our grocery order was delivered accurately and on time. Cold food items were properly put away in our Fort Wilderness cabin prior to our late afternoon arrival. Proper care with handling of items were apparent and follow up concern of order accuracy was shown. Great customer service all around.
Working with Garden Grocer was overall a vey good experience! Our items were delivered to our Disney hotel prior to the our time allotment. We did have a small issue where we received 2 incorrect items--it wasn't easy to work with the Disney hotel to ensure that we exchanged the two items but Garden Grocer showed a lot of follow-up and commitment to ensuring that we received the proper items and in the end we did--so thank you for your follow-up and customer service!