Customer Service was top notch. I appreciated the phone call to confirm my order and answer any questions I had about the service. The groceries were delivered within the time frame specified, and I liked having a text alerting me to their arrival. I have already recommended this company to friends and family who will be traveling to Disney in the near future.
This was my first time using Garden Grocer.com. A friend, who visits Disney World frequently, had recommended it to me. I was completely satisfied! The groceries were delivered on time, within the delivery window. I was contacted by text and phone, as requested, when the groceries were delivered to our Disney hotel. (They arrived at our hotel before we did, as we had a delayed flight.) When the bell service in our hotel brought the groceries to our room, after we arrived, I was very impressed with how everything was packed. The items were carefully packed together and everything was double bagged in paper bags. The perishable items, such as fresh cut fruit and milk, were all fresh. Nothing was old or outdated. Prior to our trip, I had told another friend about Garden Grocer. Her family was also traveling to Disney the same week as we were, but were staying at an off-site hotel. She, too, placed her first order with you. When we met up at the Magic Kingdom one day, my friend commented right away how pleased she was with the freshness of the food and the overall service. I will definitely recommend you to others and use you again in the future. I also found your website very easy to use and was surprised by the huge selection of items you offer.
This service is well worth the planing ahead! We checked into our hotel and then called down to have our groceries sent to our room........only to have them say that they have already been delivered and put in the fridge. Pop, water, beer and breakfast items alone are worth the delivery fee. Thanks again and keep up the great work.