My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!
We had heard of this service prior to our trip. The service was excellent and we couldn't have been more pleased. The website and order process was extremely easy. Communication was impeccable. I received a call immediately following my order to let me know that they had received my order and how I would be notified upon my order's arrival. I then received a confirmation text telling my my order had been delivered to my hotel. Everything I purchased was present and in order. Great service!
Everything was wonderful - on time and professional!