Was so easy to browse and order prior to visiting Disney. Then the items were delivered to the bell service and in my room within hours of checking in. And some of the items (water) would have broke the bank inside the park.
While we did experience a missing item (eggs) I would still rate the service Above Average. I had set delivery between 12-2 and when we were taking the Magical Express (945am) I got a text saying our food was delivered. Upon noticing the missing item I called and they said they would send the item over ASAP. A few hours later, while at Epcot, I got a text saying the eggs were with our bell services. Wonderful! So convenient to know the items were there & ready for us! Would absolutely use again.
Outstanding customer service. I received a phone call to confirm order was received. Upon arriving in Florida, I received another phone call to confirm delivery to hotel. Would highly recommend!