The hotel at which we were staying could not find our groceries. I called Garden Grocer directly and, though the fault was the hotel's, the customer service representative at GG called the hotel and worked it out for me.
Would highly recommend, all goods delivered to hotel , chilled, frozen and fresh with no problems. Ideal for holidays makers who need a few essentials to keep you going until you get a hire car
I loved the convenience of Garden Grocer, and since we were flying, it made it a lot easier to not have to take a lot of food with us in our luggage.