This was my first time using Garden Grocer. I didn't have to worry about following up with the service, since I received updates throughout the entire process (receipt of order, reminder to make changes, delivery time estimate and actual delivery confirmation). I also received a call after delivery to make sure that I had gotten everything. I will definitely use Garden Grocer again in the future, and I won't hesitate to recommend it to friends and family.
It was so great to have our groceries at the hotel when we arrived. however, Delivery was 5 hours early which would have been no problem had they remembered to put the Ubcrustables in the hotel freezer. If buying for a Disney Hotel, remember the refrigerators are very small, we had trouble fitting the large creamer we bought. But it did fit on door.
Great service! The produce came fresh as advertised. The cold stuff were delivered cold. They called to verify we got the order. I would definitely use them again the next time we travel to Florida.