I am a first time user going on comments found in disney orientated information web pages Found ordering fine. Live in the UK. Ordered not without trepidation, but gobsmacked when very soon after got a phone call to confirm order, amazing. Groceries delivered and waiting for my call to Busboy. Don't drive while in U.S, so perfect for us,brill use service again.
We ordered food for our stay at WDW. The food was very easy to deliver from the website and delivery was simple. The groceries were dropped off at bell service then they brought it to our room. Easy as could be!
It was great to arrive at our hotel with a stocked fridge!