We were very happy overall.
It was wonderful not to have to stuff our suitcases with diapers, wipes, and snacks. Also, we didn't have to pay the horrendous prices the resort charges.
Our groceries were at the hotel's bell service area since our plane arrived much later than expected. The cold food were kept cold in their refrigerator just as we were told. The order was correct, and we even had a follow-up call to make sure it was right. So glad I found this company! We saved by getting our bottled water, snacks, and breakfast food from them rather than buying it in the parks!