We took a flight from Toronto to Orlando with our 3 young kids. All of our pre-ordered groceries arrived at our WDW hotel at the set time. The groceries were kept cold at the hotel desk until we were ready for the concierge to bring them to our suite. Items were well packed and in excellent condition. Best of all, we had ordered diapers and wipes (it was great not to have to fly with these items because they take up space in suitcases and are heavy).
This service was amazing. We ordered in buffalo 5 days before arriving in Disney and when we arrived all our food was at bell services. Upon our request we asked the hotel to deliver groceries to our room and all perishables ( including beer, wine and water) we out I. The refrigerator and we never even had to be in the room. Food was great value for the product and service. Fruit was fresh and good what just what we ordered. I would use this again, I would love this service on a weekly basis at home;)
Very Convenient and Great Service!!