The service received was great. Not only was the delivery right on time but I not only received an email confirmation, I also received a call and text to let me know the groceries had arrived. My order was complete.
We discovered Garden Grocer through several on-line sources in preparation for a family vacation to WDW. We were very pleased and excited to find a grocer that not only had gluten free foods for our Celiac family but also at a price point that was close to area grocery stores. In fact, factoring gas and transport, the price by Garden Grocer was good and the pre-delivery and post delivery support and notification was outstanding. We have found a new grocer for our future WDW visits!
My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!