Our groceries were waiting for us when we got to the resort. Everything was as ordered. Cold food was kept cold. We were able to eat breakfast in our room much cheaper and faster than going out.
I did my order on line from UK. When I arrived at my hotel my groceries had been delivered the exact time that they said they would be. I phoned my hotel a few days before my groceries were due to arrive and they kept them in storage and delivered them to my suite after I was checked in.