Our groceries have always been at our hotel ahead of time. Always nicely bagged and all items ordered checked. I especially like the personal phone call letting us know that our groceries have been delivered versus an automated call.
Ordering online was easy. We requested some items not listed online and received a call about them within a few days. The service rep was very polite and quick. Our order was delivered and in our hotel fridge before we even checked in! It was great to have it all taken care of for us. Would use Garden Grocer again!
I did my order on line from UK. When I arrived at my hotel my groceries had been delivered the exact time that they said they would be. I phoned my hotel a few days before my groceries were due to arrive and they kept them in storage and delivered them to my suite after I was checked in.