Couldn't have been more customer focused. Within minutes of ordering I got a phone call thanking me for choosing Garden Grocer and verifying that I placed an order. Then I received reminder emails. Excellent communication.
I read about Garden Grocer on a Disney advice website. I thought it was a great idea to have the groceries delivered...as I would at home...and not have to immediately run to the store after traveling all day because we don't even have milk for the kids or toilet paper in the rental house. I couldn't have imagined that the experience would have been not only extremely convenient but to also so fantastic. All of the Garden Grocer folks that I spoke with were amazing and accommodating. I mean there is no way they could have possibly been more helpful. They think of everything and take care of it. Traveling with our 4 kids plus our extended family is always crazy and stressful. Ordering from Garden Grocer was soooo not stressful that I kept waiting for the other shoe to drop and something to go wrong, but it never did. Our order, even with just the bare necessities to get us through our two week vacation, was HUGE. The poor delivery man had to wheel in a cart full of bags...three times....at the very end of the day. He was as pleasant as if he was delivering one bag first thing in the morning. THANK YOU GARDEN GROCER. Can wait to see you again when we travel back to FL next year!!!!
We were staying at Disney's Animal Kingdom Lodge in a villa. We knew we did not want to wake up early every morning to rush to breakfast. Garden Grocer allowed us to take our time in the morning since we had all we needed for breakfast in our villa. Everything was delivered fresh and on time. I will use this service again when we vacation in Walt Disney World.