This was our first time to use this service while visiting Disney in Orlando. Setting up the account, ordering the groceries, and submitting payment were all quite easy to do. I appreciated the follow-up call after placing my order, the text notifying me of delivery of groceries, and a courtesy check to see if we had our full order. Groceries were waiting for us at our resort upon arrival and perishables were stored in a cooler at bell services. The groceries were delivered to our unit promptly after check-in.
Very personal and responsive communication via email and phone once I placed my order. A trip to Disney is complicated enough - you guys made this part super easy. Your coordination with the Disney hotel we stayed in was also very, very good. Overall, an excellent experience. Will definitely use you again for our next Disney stay.
Absolutely wonderful customer service!!!!!