Customer service was excellent. Prices and charges were fair, and delivery and product quality were terrific. A phone confirmation phone call was made when we placed our order and a handy text was received when items were delivered to our resort, ahead of our arrival, in this case. Heavy items were in double paper bags- handy for the end of our trip when we wanted to reuse the bags to save items for a swim later in the day after we checked out of our resort. And concierge was able to view our name right on those bags when storing them in the fridge. Chips, muffins and other items tasted fresh and were in good condition. Brands for toiletries ordered were as anticipated. Store brand gallon iced tea was a favorite on our last trip, and so we ordered it again for this trip. We finished our 36 water bottles between the 6 of us, making the cost savings of that alone worth our order. We will be using this service again to save the money of renting a car, and in cases where we do not pay for checked luggage. Keep up the good work.
Having some groceries delivered to our room at Disney made it more convenient to start each day with breakfast and end each day with pre-bedtime snack in our room while planning our Disney time.
They were awesome, very polite and they even delivered earlier than scheduled. They are pricey but not outrageous. I would definitely use them again!