Food was delivered when promised. I was notified with a text message that the food had been delivered. An item was missing from the order, which was immediately sent the next day. Overall, this is an excellent service.
The process ordering online was as simple as any normal online shopping. The items were delivered directly to my hotel door. The only thing I had to do was put away! The refrigerated items were still cold so I didn't have to worry they had been sitting out. No taxi fees and we saved at least $200-$250 by eating in.
Garden Grocer was wonderful. On our layover I got a text saying our order was already at our hotel!! Also they went above and beyond. I ordered 2 24 packs of water and they had picked up 2 special bonus packs of 32 bottles for us! We gave random strangers our extra bottles on our last day at the hotel. They were pretty happy!