Customer service definitely is above expectations. Very responsive and accommodating.
We've used this grocery delivery service for our last 5 trips to Orlando. Shortly after placing the order online someone from the store always calls to confirm. They send a text to confirm delivery and we've never had an error with our orders. Great service especially traveling with children so you don't have to pack a ton of snacks, drinks, diapers, etc.
We usually take time out from our trip to make a journey to the supermarket in our hire car but having decided to not have a car during our time at WDW the Garden Grocer service proved that you can get all that you need delivered direct to your hotel room with almost zero hassle. I will always do this in the future, even if we take a hire car car.