Quick and easy. Groceries were in room (Art of Animation) when we returned to the hotel. Cold item were in refrigerator. We had no problems and will use again the next time we go to Disney.
Our grocery arrived at the resort about 30 minutes before we did. The service was excellent and bell services brought our groceries up with the rest of our bags.
We stayed at Disney's Wilderness Lodge. The process was so easy! When we arrived, our food was with Bell Services. They had kept the perishables refrigerated and they brought it up to our room after we checked in. It was especially useful since our children have food allergies.