I work for a grocery store back home and at 1st felt your prices were high. However when you look at the prices compared to in park this service is a huge benefit hands down. Water bottles alone make it well worth it! Will definitely be booking again!
I can't say enough about the awesome customer service. We had a very large order (over $1200). They delivered on time and sent a text letting me know it was there. By the time we got to the hotel and bell service delivered our groceries, it was well past their closing time. Our order was missing almost 1/2 of our items. I emailed right away. When I called at 7:15 the next morning, they were already on the phone with the hotel to find out what happened. I do believe all our items were delivered and the hotel made the mistake of giving them to the wrong people. Even so, Gardengrocer assured me they would make it right, and the did!!! Within hours, they had re-shopped and brought the missing items to me directly. Even delivered them to my room. They were fantastic, nice, and very professional. I highly recommend them and will use them if I ever come back.
I honestly thought that everything worked perfectly. I am very impressed that this service is an option, and very impressed that it works so smoothly.