I am huge into customer service and picky about it since I work in sales. Rarely do I give a 10 out of 10, but Garden Grocer exceed my expectations multiple times. I give it a 15 out of 10. I received a phone call after I ordered online, before the food arrived at my resort, after it arrived and the next day to ensure it was correct. The thoroughness of communication and friendly staff allows me to give Garden Grocer two thumbs up. Thank you for making this portion of my trip super easy. I am very impressed, and I will definitely recommend you to others traveling to the Orlando area.
Our family of 5 just got back from our 3rd family trip to Disney. We stay on the property and in past visits have taken a taxi to stores for essentials. I will never do that again! The service was fantastic! Our groceries were cold and sitting on the table in our room upon check-in. Disney tried very hard to persuade us not to use the service-claiming our hotel didn't really provide enough fridge space. However, if you know what a mini fridge is, you can figure out how much will fit in there. I think Disney was hoping we would throw our money away on $2.50 single serve milks and $4 snacks. Thanks Garden Grocer for great service.
Easy to order and communication after the order to confirm was appreciated. Groceries were waiting at our hotel when we arrived at the airport. So glad I didn't have to make a special trip to the store.