Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.
I found out about Garden Grocer by chance. I was scrolling through the Mom's Panel on the Disney website after booking our disney resort vacation. I ordered before we left and actually ordered again during our stay. The grocery prices themselves are fair as is the delivery fee. They are quick to confirm and very pleasant over the phone. Delivery was fast and within in the first hour of the 3-4 hour window. I highly recommend and will definitely be utilizing this amazing service on all future family vacations.
Our order was delivered in the time frame requested and was accurate.