Order in advance (2-3 day minimum). We ordered two nights before we left and our stuff didn't arrive until the evening after we arrived. However, we weren't there in the room when I arrived. We got to come "home" to a mini-fridge full of groceries and the rest in bags on our coffee table. Very easy to use. Thank you!!
The service was excellent. Emailed us when the order was delivered and also followed up to make sure that everything was satisfactory.
My items were delivered to the hotel packed properly and all items were there. Very impressed. Will used the service again.