Very easy. Ordered a at home a few weeks in advance. Received ed confirmation call almost immediately. Received a text and call on day of delivery. Bellstand brought groceries to room when we checked in.
This was a great deal. Because we took the Magical Express, we had no car. It was well worth the 15$ delivery charge to not have to get a rental car to go get groceries! Food is priced fairly, not Disney prices, not gas station prices. Order all your needs, bottled water 24 packs, breakfast items, bread, milk, bakery muffins, and you can even get beer and wine...which we did. They bring it all to the bell concierge desk, and you don't even need to be present...They will take good care of it until you have them bring it up to your room. Super cool!
Very easy to order and was at hotel before we arrived. They called to make sure everything was right !!