I was very pleased with Garden Grocer's ability to find special order items for our family. My daughter had severe food allergies and I needed them to follow very specific details to make sure the meat cut in the deli was safe for her. They were very accommodating to our special situation and needs.
I recently used Garden Grocer to have groceries delivered to my room at the Wilderness Lodge. Customer service was great. Everything in my order was received on time and I received a follow up call about an item I ordered that was out of stock with suggested alternatives. I received text and email communications when the order arrived at my hotel.
Was so nervous about ordering groceries for our recent Disney trip since we had never used this website before or stayed at Disney. My items were waiting in my room (refrigerated items already in my mini-frig) upon my arrival. All the items were perfect (fruit selection was excellent). The website is a little basic which made me nervous at first but after placing my order and receiving confirmations by phone and email, then having phone confirmation or delivery and now a follow up after my stay I can say that the service is anything but basic. I would highly recommend GardenGrocer.com