Simple ordering process, good prices, great service. Our groceries were delivered to our hotel, everything was unpacked and in the refrigerator or cupboard before we arrived. The fruits, vegetables, and meats were fresh.
Finding Garden Grocer was a dream come true. The website is very easy to use. The customer service was OUTSTANDING -- I received a phone call after ordering to confirm, a text message when the groceries were delivered to the hotel, a phone call once they were delivered to our room and the cold foods were packaged separately so the hotel could store properly. I found the pricing to be very fair -- certainly cheaper than the small convenience stores at the hotels.
We were staying at a resort in Florida on vacation. Although we got an Email from Garden Grocer when our order was delivered. We called our hotel's Bell Service and was told it never arrived. We called Garden Grocer back and explained the problem. The nice woman who actually delivered our order earlier in the day called Bell Service herself, straightened out the problem, and our order was delivered to our room in 15 minutes. Garden Grocer goes far beyond to ensure fantastic customer service! Everything was exactly as we ordered. We will definitely be using them again!