I thought everything was exceptional. The email/text communications were great, especially when ordering so far in advance of our arrival date at Disney. It was reassuring to know that my order wasn't forgotten.
This was the second time we used this service at a Disney hotel. There were some bananas missing from our order. I contacted the company and the missing items were sent promptly in the next day's shipment to the hotel. I was initially worried that this may present a hassle and was very relieved to see it did not. I highly recommend this company. Especially useful if you are travelling with young children who require diapers, baby food, etc.
We will always use Garden Grocer when we stay at Walt Disney World. They have a great selection of groceries to choose from and it is easy to find what you need. Although we do eat some meals in the theme parks, I love having enough food in my room to feed my three hungry kiddos throughout our stay. The delivery price is very reasonable and they have great customer service. I have used them five or six times and I have received excellent service and products each time.