Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.
A FANTASTIC service for our group of 11 staying at a WDW villa! Garden Grocer drops off your order within the time frame requested and our resort kept it in a chiller until we returned to our villa. This service saved alot on sundries packing and saved us beaucoup dollars in breakfast dining and snack services! We froze bottles of water to pack in place of ice in our cooler. And by afternoon we had cold bottles of water too!
This was my first time using Garden Grocer and we will definitely use again! Our groceries arrived on time and as described. It was great having my favorite snacks and beverages available at our Disney resort, and we saved time and money by eating breakfast in our room before hitting the parks. Fantastic service!