We used the service for the first time in a recent trip (1/24/2015) and was completely pleased. We are long time DVC members and like to prepare our own meals (reduce costs and reduce time waiting at a restaurant to order/get/pay for our food) using the kitchen in the room. It was great not having to spend time going out to get groceries and gave us more time to enjoy WDW (ordering also reduced the impulse buying that always happens when you go to the grocery store - saved more money there too). We will be using this service from now on!!!
I'm a picky shopper and I found everything I selected from Garden Grocer to be excellent, including the fresh fruit that was delivered to my Disney hotel. I really appreciated the notification that my order had been delivered. And I think it's great that Garden Grocer has a relationship with Disney that guaranteed my milk and yogurt were kept cold and were delivered to my room with no hassles, no problem.
It was so easy and so very convenient to have our food waiting for us upon arrival at our Disney resort. Everything was very fresh. Thanks !