My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!
I used Garden Grocer during a recent stay at Disney All Star Movies. The order arrived as promised and was held in the refrigerator by the front desk until my arrival. 1 item was missing but Garden Grocer was pleasant and apologetic and delivered it the next morning! Will be using there services again on my next trip!
Garden grocer was quick and easy. Everything was delivered on time and clearly communicated. The only minor issue was they forgot an item.... But they were completely on top of it & delivered it the next morning. Excellent, excellent customer service. I'll definitely be using this any time I come to Disney