Everything was delivered in good shape with no substitutions. I was pleased that there were no substitutions because we had several gluten free items in our order. There were also several calls to make sure we got our order and follow-up in case there were problems. Outstanding service!
This is the first time using Garden Grocer. In the past we would rent a car and shop ourselves. This was so much better!! Our groceries were waiting for us at our hotel and we didn't have to spend money to rent a car and take away time from our vacation. The staff was wonderful! They called to confirm our order and called us when our groceries were delivered. Customer service is exceptional!! Thank you for making our vacation time even better!
We have visited Disney World several times. I have, in the past, shipped water, snacks etc. via UPS to the resort. We live in Massachusetts and water and other drinks can be quite expensive when cost of shipping is based on weight. I was recently told by a friend that there was an on-line grocer that ships to the Disney resorts so we decided to give it a try. The results: EXCELLANT. When we arrived at our resort I went to Bell Services and our delivery was there (when placing your order you can pick a time to have delivered based on your arrival). Bell Services delivered to our room. The delivery charge was $14 which is MUCH cheaper than it would have been to ship via UPS. I highly recommend Garden Grocer, especially when traveling with children. I love anything Disney but it can be quite expensive and any little bit helps.