Groceries were waiting at our hotel when we checked in. Very easy to use!
We ordered groceries for our week stay at Walt Disney World with ease on the website and with a discount since it was more than 60 days until our visit. During our travel, we received a phone call and text letting us know that our items were delivered to our resort which really put our minds at ease. Upon arrival at Port Orleans, our groceries were being held for us (cold stuff labeled in a separate bag and in the cooler). We simply picked them up from the bell service desk and brought them to our room. The products were all in great condition and as described. The process couldn't have been easier and saved us tons of money by being able to eat breakfast in our room each morning before heading out to the parks. We will use this service again for sure on our next visit!
Impressed with the above and beyond service! A part of my order was not delivered. A call to Garden Grocer AFTER calling the resort and they said it wasn't received was fantastic. Not only did the person helping me call the hotel to find out where my items were, she then called me back and told me what had happened. My resort never contacted me to tell me about the mix up. Will definitely use Garden Grocer again! Wonderful customer service! Thank you!