We've used Garden Grocer twice, and the service has been consistent. We received a confirmation call after the order was placed and on the day of delivery. Most items we ordered were non-perishable; however, the few grocery items we purchased were delivered fresh.
We ordered for the first time for our Disney vacation. It was so easy, I didn't even have to know the resort address because they were already in their system. The groceries arrived before we did and was held for us. We were missing 3 items from our order, but after a quick phone call to customer service the missing items were delivered later that evening. No hassle, no questions asked.
Service was great! Follow-up after I placed my order blew me away. Within a minute or less I received a confirming phone call regarding my order! Would definitely use the service again.