Our groceries were at the hotel's bell service area since our plane arrived much later than expected. The cold food were kept cold in their refrigerator just as we were told. The order was correct, and we even had a follow-up call to make sure it was right. So glad I found this company! We saved by getting our bottled water, snacks, and breakfast food from them rather than buying it in the parks!
It was great being able to order 3 days before we arrived at Disney World and everything we ordered was waiting on us.
We were staying at a resort in Florida on vacation. Although we got an Email from Garden Grocer when our order was delivered. We called our hotel's Bell Service and was told it never arrived. We called Garden Grocer back and explained the problem. The nice woman who actually delivered our order earlier in the day called Bell Service herself, straightened out the problem, and our order was delivered to our room in 15 minutes. Garden Grocer goes far beyond to ensure fantastic customer service! Everything was exactly as we ordered. We will definitely be using them again!