Service has been great both times
Great service. Our groceries were available at hotel bell stand when we arrived. Received email that they had arrived while on flight to Florida.
I used this for my daughters senior class trip. The order didnt get there till late and then they gave them diapers and wipes, stuff that wasn't their order but then finally a few hours later they did get their items and cleared everything up. I would recommend it. It was a great service to be able to shop before vacation online and have everything you need delivered at the hotel.