I was so impressed that I received not just a confirmation email after I placed my order but a phone call from an actual person (not a recording!) confirming my order and giving me ways to contact them if I had any questions about my order. My order arrived just as expected and with everything I had ordered. Will definitely use again on future trips- thanks!
It was wonderful to have groceries delivered to our hotel for a very reasonable fee. The system is easy to navigate and everyone was very helpful when I called in with a question.
I don't know what you could do better!