This was the first time we used Garden Grocer and the service was excellent. We received a text telling us our food had been delivered to Bell Services at the hotel and that our refridgerated items were put in the fridge at Bell Services. The veggies delivered were great quality just like what I would have picked out. The bread was packaged separately and not squashed by the water or milk. I liked using Garden Grocer because I was able to purchase items that were not available at the hotel store. It made our trip feel more like home.
Excellent service. Groceries delivered to Disney Old Key West Resort as expected. Only thing unclear was whether it will be delivered to room. It was at bell services. I gave 20% gratuities with expectations groceries will be deliveries to room by Garden Grocer. Since the bell man did it, I gave much more than necessary. Food was fresh, but slightly more expensive than a typical grocery store.
There was a mistake in our order and it was taken care of quickly and with no problems.