The communication was excellent! Not only did I get a phone call, but I received a confirmation text as well when my groceries were delivered to the resort. It saved me from having to find a grocery store between the airport and the resort. I highly recommend it!!
I used to try to go get groceries after the kids were asleep on our first day at WDW. But since we had gotten up really early to make the flight, I'd be stumbling around the store at 10 pm, so tired I'd be going back to the same aisle again and again. Friend told me about GardenGrocer.com and it is definitely the way to make that first day easier. This time we were ALL asleep by 8:30.
All of our food was fresh and delivery was prompt. I would definitely use this again.