Immediate confirmation via e-mail and phone. Made a couple of changes, both additions and deletions and they were very helpful and again confirmation immediately.
Was delivered before we got to hotel and everything was just as ordered.
Our family group at Disney's resort hotel (with a full kitchen) was my 89-year-old father, pregnant daughter with husband and four-year-old child, and other daughter with friend and my husband, but NO car. Garden Grocer came to our rescue delivering all we needed to the front desk. All refrigerated items were kept cool by Disney's check-in crew and delivered to our room!