It was nice after a long trip to have everything we ordered already at our room when we showed up at night!
I have a child with special needs. Traveling with rice milk, extra paper towels, making sure I have water for his g-tube etc. takes up a lot of space, and adds weight, to the suitcase. It is so nice to arrive at your destination and have your basic supplies waiting for you. (I used to mail items beforehand, but this was cheaper.)
Very good and fast service it was delivered on time 👍