I went down to the front desk of my resort to see if my Garden Grocer deliver came, and they said it wasn't there. I went back to my room, and there it was sitting on the floor of the kitchen area in brown paper bags. At first I was upset because I thought they left all the cold food and dry goods on the floor, and I had no idea how long it was sitting there. Then I realized that the food that was on the floor was only the dry stuff, and the cold items they stuck in my fridge for me. It was nice to see that they took good care of me.
I ordered an item that was recalled after it was delivered to me. A representative called me to inform me if this, and offered to deliver us a comparable product. When I stated this was not necessary, she offered to credit my account for the charge. Excellent customer service.
we live in eastern NY. we had heard about garden grocer from a friend. we went to disney a few years back and decided it would be fun to have our groceries delivered to our hotel and be there upon arrival. it was so awesome we became hooked. it is included in our must haves when we visit disney!! it is just the bees knees!! thank you so much!!!