It was great being able to order groceries and have them waiting at the resort. We definitely used the products we bought and were thankful for the extra Ziploc bags that were included.
I can't say enough about the awesome customer service. We had a very large order (over $1200). They delivered on time and sent a text letting me know it was there. By the time we got to the hotel and bell service delivered our groceries, it was well past their closing time. Our order was missing almost 1/2 of our items. I emailed right away. When I called at 7:15 the next morning, they were already on the phone with the hotel to find out what happened. I do believe all our items were delivered and the hotel made the mistake of giving them to the wrong people. Even so, Gardengrocer assured me they would make it right, and the did!!! Within hours, they had re-shopped and brought the missing items to me directly. Even delivered them to my room. They were fantastic, nice, and very professional. I highly recommend them and will use them if I ever come back.
This was our family's second trip to a Disney resort and first time using Garden Grocer. I wish we used it the first time! It was so easy to use. I ordered my groceries two days before arriving and everything was there for us at the front desk when we checked in. We like to eat breakfast in our resort room before heading out to parks so this made it so easy to plan and pack and prices are way better than what you could find on the resort. Will definitely use the service again!!