They were very thorough reminder text, follow up phone to see if we recieved what we ordered. Excellent delivery rates. I would use them again and would recommend them to people.
As a Travel Agent I have sent many of my customers to the garden grocer website. This was the first time I was able to experience it for myself and I was extremely happy with the navigation of the website and the customer service as I had to change something the week prior and they told me to cancel the item and then I went into my existing order to add a few items. I have heard in the past that people wait for their refund and I am very happy to say that it was credited to my cc within a week. I think the delivery was great and arrived at my resort when I asked and everything was correct. I would absolutely use garden grocer again and I will continue to refer my clients to garden grocer. I was so glad to be able to experience them first hand and now I can truly tell my clients how completely satisfied I was with garden grocer.
I had a wonderful experience with Garden Grocer. They were pleasant to work with. My delivery was completed in a timely fashion and I received a call to confirm that everything was to my liking. I would definitely recommend this service!